Posts Categorized: Communication

Tailored strategies for making improvements to your customer care

Our new bespoke support for employers starting this month aims to help them improve their handling of customer queries and complaints over the phone or face-to-face. Relate Bedfordshire and Luton will work with managers in workshops to analyse their customer care and provide tailored strategies for improvements. “Customer care is at the forefront of business… Read more »

Time for a change?

Do you ever feel there’s an imbalance in your relationship? A degree of imbalance often makes a relationship work. You and your partner are good at different things: you complement each other, you’re a ‘good fit’. You’re pleased that you’re able to do some things while your partner can to do others. One of you… Read more »

Building confidence and skills

Thanks to funding from Lloyds Bank Foundation we are working with King’s Arms Project, Bedford, on another training programme in May to support people living in the project’s temporary accommodation. Our joint aim is to enable participants take control of their lives by securing permanent accommodation and having the confidence and skills to seek employment… Read more »

So… you’re thinking about a trial separation?

Sometimes, when it feels like you’ve exhausted all of your options and aren’t sure where to turn, maybe it’s time to take a step back and get some perspective. In relationships, it’s at times like this that we might suggest a trial separation. People have lots of ideas about trial separations. It’s common to worry… Read more »

Worried about your partner’s drinking?

Feeling like your partner drinks too much can create a lot of tension and upset in a relationship. You may feel your partner is ‘being taken away from you’. Perhaps you resent the amount of time he or she spends out drinking and feel they’re a different person when they get home. Perhaps you’re unsure… Read more »

Dos and don’ts checklist for when you live with your partner

As new stats on marriage emerged showing the nation is enjoying cohabitation, Relate counsellor Arabella Russell spoke to the Huffington Post about the dos and don’ts of living with a partner. Here’s what she said… DON’T move in together just because it makes financial sense or because it’s what all your mates are doing It’s… Read more »